Privacy Policy for Hintcode

At Hintcode, accessible from https://hintcode.top, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website, services, and Chrome extension.

By accessing or using Hintcode, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please refrain from using Hintcode.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:
• Name: Used to personalize your experience and communicate effectively.
• Email: Used to send important information regarding your orders, updates, and communications.
• Payment Information: Used to securely process your subscription or purchases. Payment details are handled by trusted third-party payment processors, and we do not store them on our servers.

1.2 Non-Personal Data

We use cookies and similar technologies to collect non-personal information, such as:
• IP address, browser type, device information, and browsing patterns.
• This data helps us enhance your experience, analyze trends, and improve our services.

1.3 Chat Feature Data
• Messages exchanged with the AI chatbot are sent to OpenAI’s API for processing and generating responses.
• These messages are not shared with any other third parties or used for purposes other than providing the chat feature.

2. Purpose of Data Collection

We collect and use your information for the following purposes:
• Processing orders and subscriptions.
• Providing customer support.
• Personalizing your experience with the Hintcode Chrome extension.
• Enabling and improving the AI chat walkthrough feature.

3. Data Sharing

We do not share your personal data with third parties, except:
• Payment data is securely processed by trusted third-party payment processors.
• Chat messages are processed by OpenAI solely to generate responses and improve the chatbot experience.

We ensure that all third-party providers adhere to strict privacy standards.

4. Children’s Privacy

Hintcode is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email provided below.

5. Hintcode Chrome Extension

The Hintcode Chrome extension collects non-personal data, such as problem statements on LeetCode.com from user's browser, to provide relevant hints and AI-guided walkthroughs. This data is anonymized and used solely to improve the extension’s functionality.

6. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page, and significant changes may be communicated via email.

7. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
• Email: yela@hintcode.top

By using Hintcode, you consent to the terms of this Privacy Policy.